Welcome to our Patient Portal
PLEASE NOTE: With patient access to eye care services now increasing in Ontario, we are no longer accepting requests from the public for e-Assessments. If you are a non-Prism patient who requires care, please see your optometrist or family doctor.
If you do not have an optometrist, you can find one in your area on the College of Optometrists of Ontario Website.
If you are not under the care of an optometrist, you can request an appointment with a Prism optometrist HERE
Please note that if you have been seen by an optometrist in the past two years, you are considered under their care and your request will not be processed.
SERVICES FOR PRISM PATIENTS
ONLINE CHECK-IN
To limit time in clinic and help reduce the risk of infection, Prism patients with a scheduled appointment MUST check-in online 4 to 7 days before their visit. Instructions for attending your visit are HERE and on the online check-in form. Instructions will also be emailed to you when you submit the form.
ONLINE CONTACT FORM
Prism patients who want to contact us with questions or concerns about their eye health can use our secure online form.
You can also call us at (905) 456-3937 but due to high volumes, we recommend the online form for your convenience.