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Contact

With two clinic locations to serve you, please feel free to choose the site most convenient for you. Our integrated systems allow for all of your records to be accessed from both locations.

PLEASE NOTE: Our Mississauga location on Erin Mills has moved to Winston Churchill & QEW
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Contacting Prism

Please note that the contact information below is for both of our sites.

CALL US
Our call centre is open Monday to Thursday 8:00am – 7:00pm, Friday 8:00am – 5:00pm,
and Saturday 8:00am – 2:00pm
Call Centre number: (905) 456-3937

CONTACT US ONLINE
Prism patients who want to contact us with questions or concerns about their eye health can use our secure online form.
Please note that this option is for Prism patients only.
I am a PRISM PATIENT with an EYE HEALTH concern and want to contact Prism

EMAIL US
Please note that the email address below is for general inquiries only. It cannot be used to change/cancel an appointment, or for enquiries about medical opinions or medical advice.
For immediate assistance or to change/cancel an appointment, please call our Call Centre at 905-456-3937.
info@prismeye.ca

For enquiries about employment or research positions, please visit our careers page.

Prism Eye Institute™ – Mississauga-Oakville

PLEASE NOTE: Our Mississauga location on Erin Mills has moved to Winston Churchill & QEW  MAP
2201 Bristol Circle, Suite 100,
Oakville ON L6H 0J8

Call Centre number: (905) 456-3937

Appointment Hours:
Physician and Diagnostic Appointments: Monday to Saturday, by appointment only

Prism Custom Optical – Mississauga-Oakville
Click for Optical information

Prism Eye Institute™ – Brampton

7700 Hurontario Street, Unit 605
Brampton, Ontario  L6Y 4M3
Call Centre number: (905) 456-3937

Appointment Hours:
Physician and Diagnostic Appointments: Monday to Friday, by appointment only

Prism Custom Optical – Brampton
Click for Optical information

Prism Eye Institute™ – King Street West – CLOSED

Please note that as of April 24th, 2019, our Prism Eye Institute KING STREET location is closed.

COVID-19 Policy and Updates

Prism Eye Institute has taken the greatest measures and we have incorporated the highest standards to ensure you, your loved ones and our team members are safe while in our clinics. We have invested heavily in our teams, our technologies and our equipment to ensure we have implemented all available resources for reducing the risk of transmission of the COVID-19 virus.

What are we doing?

All patients and staff are screened prior to entry to our clinics. This means everyone’s temperature is taken and questions to help identify any risks will be asked. All visitors and their supports personnel must wear properly fitting face masks prior to entering any of our clinics and the buildings they are in.

All of our staff wear face masks, and some will have added protection of face shields, gowns and gloves depending on the level of contact they have with our patients. Our waiting rooms have been modified to observe social distancing and our clinic flow has been adjusted to ensure social distancing is adhered to through the whole patient journey from check-in to check-out and everything in between. All of our equipment, chairs and exam lanes are cleaned with disinfectants between each patient; and each night our clinics go through a more stringent level of sanitation practices to mitigate any surface contamination.

Investments in technology have allowed us to reduce staff onsite while having them work from home. We’ve made advancements in our services so that many appointments can be done through virtual care, further reducing the number of patients needing to come into clinic.

Lastly, we have systems in place to ensure we are up to date on the latest health developments in all the regions we operate in. Based on these developments we respond quickly to make any necessary adjustments to maintain the highest level of safety for you, for us and our communities.