An Update from Prism Eye Institute

Fighting COVID-19 

The best thing we can all do to limit the spread of COVID-19 and save lives is to limit contact between people. Prism has moved to virtual care for all assessments and non-urgent appointments. We have also closed our Brampton Clinic until further notice.
To ensure no eye patient in need is left without care during this crisis, we will accept requests for virtual assessments from any physician, optometrist or patient through our online portal.

I AM A PRISM PATIENT AND HAVE AN UPCOMING APPOINTMENT
Due to COVID-19 your in-person appointment is cancelled. Don’t worry. Your doctor will call you – they will try to reach you on the day of your appointment or within 2 days after. Please make sure you turn off any call blocking so you get their call. Unless specifically instructed, do NOT come to the clinic in person. You will be turned away to maintain safety for you, our staff and the public. If you have further questions about your appointment, email us at info@prismeye.ca Please be aware that we cannot provide any medical advice unless you access the e-assessment portal. Alternatively, you may call us at 905-456-3937, but please keep in mind our call volumes are high and wait times long.

I AM A PATIENT AND WANT TO REQUEST AN e-ASSESSMENT
Starting Monday March 23 at 9:00am, you can use our secure portal to request an e-assessment. In the meantime, contact us by email at info@prismeye.ca 

I AM A DOCTOR AND WANT TO REFER A PATIENT
Please use our SECURE PORTAL to refer your patient. Please upload all relevant tests and due to COVID-19, include a current photo of your patient’s eye.