Manager of Surgical Ophthalmology Centres

Manager of Surgical Ophthalmology Clinic

Location: North York (2 Champagne Drive, 2065 Finch Ave West, 7 Elmwood Avenue)

Company Overview:

Prism Eye Institute (PEI) has been serving the communities of North York, Brampton, Oakville/Mississauga and surrounding areas for over 50 years.

In 2020 North Toronto Eye Care (NTEC) merged with Prism Eye Institute, to form Prism Group Holdings (Prism) and the largest Ophthalmology practice in Canada.

In 2022, PEI further strengthened a partnership with Vision Group Canada (VGC) and is working to expand its footprint nationally. VGC operates over 50 clinics and 70 surgical facilities performing over 100,000 procedures annually.

PEI is an internationally renowned institute with 5 facilities and 2 surgical centres, serving over 200,000 patients and perform 10,000 surgeries each year. Prism is a centre of excellence providing a full spectrum of eye care and recognized for handling some of the most complex eye diseases in the world.

North Toronto Eye Care is a leading provider of ophthalmic services with multiple state-of-the-art clinics dedicated to surgical ophthalmology. We are committed to providing exceptional eye care to our patients, utilizing cutting-edge technology and a team of skilled professionals.

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If you are passionate about patient care, dedicated to excellence, and eager to contribute to a dynamic team, we invite you to apply for the Manager of Surgical Ophthalmology Clinic position at Prism. Join us in making a difference and driving the future of eyecare!

Position Overview:

We are seeking a dynamic and experienced Manager for our busy Surgical Ophthalmology Clinic, overseeing operations across three locations. Reporting to the Medical Director, the ideal candidate will possess strong leadership skills, in-depth knowledge of ophthalmic procedures, and a passion for delivering top-quality patient care.

Key Responsibilities:

Operational Management:

  • Supervise day-to-day operations of a large multi specialty center ophthalmology clinic, including a surgical center.
  • Ensure efficient scheduling of surgeries and appointments.
  • Oversee patient flow and optimize clinic efficiency.
  • Maintain and improve clinic facilities and equipment.
  • Maintain marketing and website requirements.

Team Leadership:

  • Recruit, train, and manage clinic staff, including nurses, team leads, technicians, and administrative personnel (front desk, call center) .
  • Foster a positive and collaborative work environment.
  • Conduct regular performance evaluations and provide coaching for staff development.

Patient Care:

  • Ensure the highest standard of patient care and satisfaction.
  • Address patient concerns and complaints promptly and professionally.
  • Collaborate with medical staff to uphold clinical excellence.

Financial Management:

  • Develop and manage the clinic’s budget.
  • Monitor financial performance and implement cost-effective strategies.
  • Oversee billing and revenue cycle management.

Regulatory Compliance:

  • Ensure compliance with all relevant healthcare regulations and standards.
  • Implement and maintain policies and procedures to meet regulatory requirements.

Quality Improvement:

  • Spearhead quality improvement initiatives to enhance patient outcomes.
  • Monitor clinical processes and implement best practices.

Communication and Collaboration:

  • Foster effective communication within the clinic and with other departments.
  • Collaborate with physicians, surgeons, and other healthcare professionals to achieve clinical goals.

Qualifications:

  • Registered Nurse with minimum 5 years experience is an asset.
  • Bachelor’s degree in healthcare administration, business management, or a related field.
  • Previous experience in a managerial role within a healthcare or ophthalmology clinic setting.
  • Knowledge of ophthalmic procedures and terminology.
  • Strong leadership and team-building skills.
  • Excellent communication and interpersonal abilities.
  • Familiarity with healthcare regulations and compliance.
  • Proficiency in clinic management software and electronic health records (EHR) systems.

As a part of our team, you will have the opportunity to contribute your unique skills and ideas while working alongside passionate professionals who are dedicated to making a difference in the eye care industry. Let’s connect today!

Prism Eye Institute is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.