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Career Opportunities for Front Desk Reception – Brampton

Front Desk Reception is responsible for greeting and checking-in patients, ensuring necessary paperwork is completed, maintaining up to date patient records in the electronic medical record system, and providing a high level of customer service.

Responsibilities:

  • Have a passion or interest in the medical field.
  • Greet patients respectfully, pleasantly, professionally and be able to convey concern, relate tactfully and sympathetically at all times.
  • Understand and administer the patient registration and informed consents.
  • Check in patients in a timely and efficient process to assist in a smooth overall patient experience and workflow.
  • Ability to provide accurate and adequate information around wait times to patients and drivers.
  • Ensure proper documentation is recorded in patient logs and office communications using electronic medical record system (Oscar).
  • Confirmation and update process of appointments well in advance to inform patients of their appointments.
  • Verify OHIP Eligibility to ensure adequate coverage, if not inform patient of fees.
  • Demonstrate reliability, cooperation and demonstrate positive attitudes to support a pleasant environment.
  • Assist patients with mobility issues (open front doors).
  • Performs additional administrative responsibilities as needed or delegated by the management team.

How to Apply

Interested candidates should email a cover letter and resume to careers@prismeye.ca and put “Front Desk Reception – Brampton” in the subject line.

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