Safety Measures During Your Visit

In accordance with public health authority directives and to protect everyone’s safety, when attending your scheduled appointment at Prism you will be required to adhere to the following rules:

WEAR A MASK
Patients and guests are not allowed in the clinic without a properly worn mask that completely covers the nose and mouth.

Masks can be purchased at the pharmacy at our Oakville location. If you do not have access top a mask, you can use other articles of clothing (like a scarf) that is securely attached to your face so it completely covers the nose and mouth.

Valved masks are not permitted as they only protect the wearer and do not prevent the spread of airborne particulates. Click HERE for an example of a valved mask. 

COME ALONE IF POSSIBLE
In order to limit the number of people in our clinics, we ask that you bring a guest only if absolutely necessary (for example if you require assistance with mobility or someone to act as a translator).

DO NOT BRING ANY UNNECESSARY PERSONAL ITEMS 
Please leave any coats, umbrellas, large bags, or backpacks etc. at home or in your car.
You may bring a purse or a bag that is no larger than a purse.
– Please DO bring any pamphlets or medical paperwork relating to your visit. –

DO NOT WEAR GLOVES
Patients and their guests will not be permitted to wear gloves in the clinic.

SOCIAL DISTANCING
Please maintain a distance of 6ft from other patients at all times.

SANITIZE YOUR HANDS
All Patients will use hand sanitizer before and after their visit. Hand sanitizer will be provided throughout the clinic.

AVOID USING THE WASHROOM
Please use the washroom prior to coming for your appointment to help avoid using the washrooms in our clinics.