Prism Eye Institute

PLEASE NOTE: With patient access to eye care services now increasing in Ontario, we are no longer accepting requests from the public for e-Assessments. If you are a non-Prism patient who requires care, please see your optometrist or family doctor.

If you do not have an optometrist, you can find one in your area on the College of Optometrists of Ontario Website.

If you are not under the care of an optometrist, you can request an appointment with a Prism optometrist HERE
Please note that if you are currently under the care of an optometrist, your request will not be processed.

TO CONFIRM, CANCEL OR RESCHEDULE AN APPOINTMENT

If you are a Prism patient with an upcoming scheduled appointment and you would like to confirm or cancel the appointment, you can contact us using our secure online form. You can also contact our call centre at (905) 456-3937. Due to high call volumes, we recommend the online form for your convenience.

FOR PRISM PATIENTS WHO WANT TO CONTACT US

If you are a Prism patient who wished to contact us with questions or concerns about your eye health, you can contact us using our secure online form. You can also contact our call centre at (905) 456-3937. Due to high call volumes, we recommend the online form for your convenience.

FOR DOCTORS REFERRING PATIENTS USING OCEAN eReferrals

Please use our secure online portal to refer your patients. It is easy to use, completely secure, and utilizes digital communications to update you on the status of all your referrals and allows you to have 2-way digital communication with Prism. This same portal keeps your patients updated on their appointments.