Prism Eye Institute

Ontario changes eye exam eligibility for seniors, those with cataracts, and other conditions.

At this time, we don’t have all the details of the changes available, but we are very happy that the Ontario Association of Optometrists has reached an agreement with the Government of Ontario.” These changes take place September 1st, and we will know more in the coming weeks/months.

Learn More

PLEASE NOTE: With patient access to eye care services now increasing in Ontario, we are no longer accepting requests from the public for e-Assessments. If you are a non-Prism patient who requires care, please see your optometrist or family doctor.

If you do not have an optometrist, you can find one in your area on the College of Optometrists of Ontario Website.

If you are not under the care of an optometrist, you can request an appointment with a Prism optometrist HERE
Please note that if you are currently under the care of an optometrist, your request will not be processed.

TO CONFIRM, CANCEL OR RESCHEDULE AN APPOINTMENT

If you are a Prism patient with an upcoming scheduled appointment and you would like to confirm or cancel the appointment, you can contact us using our secure online form. You can also contact our call centre at (905) 456-3937. Due to high call volumes, we recommend the online form for your convenience.

I would like to confirm or reschedule my appointment

FOR PRISM PATIENTS WHO WANT TO CONTACT US

If you are a Prism patient who wished to contact us with questions or concerns about your eye health, you can contact us using our secure online form. You can also contact our call centre at (905) 456-3937. Due to high call volumes, we recommend the online form for your convenience.

I am a PRISM PATIENT with an EYE HEALTH concern and want to contact Prism

FOR DOCTORS REFERRING PATIENTS USING OCEAN eReferrals

Please use our secure online portal to refer your patients. It is easy to use, completely secure, and utilizes digital communications to update you on the status of all your referrals and allows you to have 2-way digital communication with Prism. This same portal keeps your patients updated on their appointments.

I am a DOCTOR and want to eRefer A PATIENT

Please note that all of Prism’s online forms are compliant with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).