Prism is Now Offering Virtual Care
Fighting COVID-19
The best thing we can all do to limit the spread of COVID-19 and save lives is to limit contact between people. To serve our community during this time, Prism will be providing virtual care for all assessments and non-urgent appointments. We have also closed our Brampton Clinic until further notice.
To ensure no eye patient in need is left without care during this crisis, we will accept requests for virtual assessments from any physician, optometrist or patient through our online portal.
Our Virtual Care Models
I AM A PRISM PATIENT AND HAVE AN UPCOMING APPOINTMENT
Due to COVID-19 your in-person appointment is cancelled. Don’t worry. Your doctor will call you – they will try to reach you on the day of your appointment or within 2 days after. Please make sure you turn off any call blocking so you get their call. Unless specifically instructed, do NOT come to the clinic in person. You will be turned away to maintain safety for you, our staff and the public. If you have further questions about your appointment, email us at info@prismeye.ca Please be aware that we cannot provide any medical advice unless you access the e-assessment portal. Alternatively, you may call us at 905-456-3937, but please keep in mind our call volumes are high and wait times long.
I AM A PATIENT AND WANT TO REQUEST AN e-ASSESSMENT
Please click on the button below to access our secure online portal to request an e-Assessment, or to upload files that were requested by a Prism team member.
Please note that anyone can request an e-Assessment, you do not need to be a current or past Prism patient.
I AM A DOCTOR AND WANT TO REFER A PATIENT
Please use our SECURE PROVIDER REFERRAL PORTAL to refer your patient. Please upload all relevant tests and due to COVID-19, include a current photo of your patient’s eye.